Support

Write to hello@cartkept.com. You will hear back from the person building it, within one business day.

What to include

• Your shop's domain (yourshop.myshopify.com).
• Which app, for example Cartkept Order Export.
• What you expected, and what happened instead.
• When it happened, with your timezone.
• A screenshot or the text of any error, if you have one.

Please do not send customer details or passwords. We do not need them.

Privacy requests

See the privacy policy for what we store and how to ask us to delete it.